Average Score (471 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

471 Ratings

4.8 Average

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  • Mary B.06-14-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • John S.06-13-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

    When the brake work was done, I drove away only to find a loose brake caliper and had to come back for them to fix it.

  • Matthew L.06-13-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Matt in finance and Ryan in sales were absolutely fantastic and made my car shopping and purchase experience fantastic, easy, and made me a return customer.

  • Deborah J.06-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    The appointment was easy to make, your check in agent was very helpful, I did not have to wait too long and the waiting area is pleasant.

  • Alexandra H.06-07-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Todd was excellent at responding to my questions in a timely manner and was always happy to answer my questions

  • Guy D.06-07-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

  • Deborah J.06-06-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

    Everything was fine. No problems at all.

  • Paige B.06-06-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

    The service appointment took less than an hour and technician communicated with me as soon as my vehicle was done.

  • David L.06-05-2025

    TYPE:ServiceMODEL:ArteonYEAR:2022

  • Anne S.06-03-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Everything is always great working with you all!