Average Score (444 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

444 Ratings

4.8 Average

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  • Robin J.07-28-2025

    TYPE:ServiceMODEL:ID4YEAR:2025

  • Robin J.07-28-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

  • Diana M.07-28-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

  • Michelle W.07-26-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Todd did an outstanding job. I appreciated his depth of knowledge about the car and his upfront negotiation.

  • Gregory L.07-25-2025

    TYPE:ServiceMODEL:Golf RYEAR:2024

    I had an alignment and had to ask to see printout which used to be attached to the bill!?

  • Bryan M.07-24-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    We worked with Kat again and she was able to walk through the issues we were having with our vehicle and make recommendations. She communicated clearly, was exceptionally kind and got our vehicle in for service quickly. We've always enjoyed working with her, as she is extremely trustworthy.

  • Steve L.07-24-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    In person, the Team at Larry H Miller is "dynomite". But the link they sent me to track the progress of my vehicle's service was a joke. I brought my car in at 9am and it did not roll into the shop till 3:30pm. The work took just an hour! I could have used the car to run errands...if I had known it was going to sit idle on the lot.

  • Sarah R.07-24-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • John M.07-20-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

  • Tiana V.07-19-2025

    TYPE:ServiceMODEL:ID4YEAR:2025

    Alec and Matt were great and super helpful!