Average Score (444 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

444 Ratings

4.8 Average

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  • Andrew C.07-31-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    From start to finish the buying experience was positive for me and my wife. Ulysees especially did a great job understanding our needs, outlining options, explaining details of the car and the leasing process.

  • Bridget N.07-31-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Eduardo was very communicative and helpful.

  • Erninio Q.07-30-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    David Lax provided excellent customer service. He listened carefully to what I was looking for, took the time to explain the features of the car, and answered all my questions. He was friendly and made the car buying process a pleasurable experience. I also noticed that everyone at Larry H. Miller Volkswagen, from the sales associates to the finance manager, was friendly and welcoming. They congratulated me on my lease, which was a nice touch. I would definitely recommend Larry H. Miller Volkswagen to friends, family, and colleagues. David Lax is a superb member of your sales team.

  • Gregory K.07-30-2025

    TYPE:ServiceMODEL:ID.4YEAR:2025

    Experience was good - The waiting time was a little long but we came during a busy day.

  • Daniel L.07-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    I paid $55 for a tire rotation and the tires weren’t even rotated in an X pattern. While waiting an associate asked me about my experience with my car and then argued with me about my bad experiences how none of it is their fault.

  • Roland K.07-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Everything they do is excellent professional customer service.

  • Margene M.07-30-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    I was in and out within an hour. He said maybe 1hour and a half, but they were done sooner

  • Angela Z.07-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Jon was very helpful. I always get great service when coming here.

  • Stephen D.07-29-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

    Quick, efficient and easy drop off/pickup

  • Vanessa E W.07-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Everything went smoothly. My car is running better than it was when I brought it in. Thankful for that.