Average Score (468 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

468 Ratings

4.8 Average

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  • Mark L.10-14-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • David B.10-11-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    The car purchased had electronic funtions that did NOT work. After 2 attempts they sent us away. Poor quality control. Emailed general manager who hss yet to respond to our concerns. Poor quality control, poor customer service.

  • Levi C.10-09-2024

    TYPE:ServiceMODEL:JettaYEAR:2020

  • Robert S.10-07-2024

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Fast, knowledgeable, and fair!

  • Emory B.10-07-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

    You guys turned my car around insanely fast (<24 hours) your employee (Sal) worked with me and provided amazing customer service and I would not change the experience whatsoever.

  • Tasha A.10-07-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

  • Tamara B.10-06-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    Very pleasant buying experience staff professionally answered all my questions, were friendly, didn’t pressure me, and I felt confident about buying the car I wanted.

  • Phillip M.10-05-2024

    TYPE:SalesMODEL:Golf RYEAR:2024

    Antony and everyone I worked with was great. No hassles, no pressure, as advertised, no pricing over MSRP for the Golf R.

  • Tiffany G.10-04-2024

    TYPE:SalesMODEL:Golf GTIYEAR:2024

    Alec and Chelsee were phenomenal help in our car buying process. They made it easy, fun, and hassle free. They were very thorough in explaining everything to us and ensuring all our questions and needs were met.

  • Mihail C.10-03-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023