Average Score (471 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

471 Ratings

4.8 Average

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  • Jack H.10-29-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

  • Marlinda M.10-29-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Kathy W.10-28-2024

    TYPE:ServiceMODEL:TiguanYEAR:2020

    I would give a 5 star if it had not been for the time it took. I did a lease purchase on my Tiguan. The inspection for the added insurance was not complete at that time. I was call the next day and asked to bring it back in for this inspection. I was told by sales rep it would only be 30 minutes. Ended up being 2.5 hours. I have no issues with the Service. My disappointment was the Sales Rep who did not keep me informed of why, or have curtesy to check on me, nor could I find him. Another Sales Rep took care of it and got me out of there asap.

  • Heather S.10-25-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Great communication and quick service.

  • Ronald D.10-24-2024

    TYPE:ServiceMODEL:JettaYEAR:2020

    5 star rating for Larry H. Miller VW. Service department is top notch.

  • Diana S.10-24-2024

    TYPE:ServiceMODEL:BeetleYEAR:2019

    I was NOT aware of the oil change also had labor added to it. this DID NOT make it a better than other places price.

  • Noah J.10-23-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

    Kat was very informative and helpful

  • Cheryl O.10-23-2024

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Kat was fabulous-very honest and helpful

  • Richard G.10-23-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    Sales rep Tyler Deven was great, from start to finish, treated me like a show dog, and that's a good thing.

  • Ed S.10-22-2024

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2018

    Service depth. communicated well regarding what needed to be done. Car was ready in about 3 hours. Seemed a little pricy, but then it's the first thing I've been charged for on this car, so can't complain. Love the car.