Average Score (468 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

468 Ratings

4.8 Average

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  • Marco S.11-04-2024

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Sal was great! My only complaint is that it took around 3 hours to have my winter tires installed. Not Sal fault, but I was advised that it was going to take 2 hours.

  • Henry S.11-02-2024

    TYPE:ServiceMODEL:PassatYEAR:2022

  • Olga J.11-02-2024

    TYPE:ServiceMODEL:PassatYEAR:2018

    Everything was fast and easy, I would've give a 5 if the car was washed after the service since it's included, but never did.

  • Alex D.11-01-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Had a great visit. My customer care representative was very helpful and kept me up to date on progress. Thanks!

  • Guadalupe A.11-01-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Suk listen to what we had to say he was straightforward with the options we wanted to hear about. It was very seamless and efficient.

  • Monica M.10-31-2024

    TYPE:ServiceMODEL:AtlasYEAR:2023

    I brought my car in for multiple reasons. I met Eddie, who was very helpful. I appreciate his candor in my assessment of my vehicle needs and common issues with Volkswagons. If not for his honesty, I would be more upset at the issues and frustration I hold for my vehicle.

  • Casey C.10-31-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

  • Laura L.10-31-2024

    TYPE:SalesMODEL:Golf GTIYEAR:2024

    Easy, convenient, friendly, patient.

  • Diane M.10-31-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

    Knowledgeable, helpful, personable sales staff!

  • Tom B.10-31-2024

    TYPE:ServiceMODEL:ID.4YEAR:2022