Average Score (471 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

471 Ratings

4.8 Average

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  • Michael S.12-14-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

    I have always been treated great by the service team.

  • Mark M.12-14-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Seanne J.12-13-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    Our sales associate,Suk Na, was fantastic! He is so enthusiastic, knowledgeable and professional. Of course, I really enjoyed the test drive but SUK’s knowledge of the vehicle and all of its features was definitely what sealed the deal! Everyone at the dealership was great. Chelsee Madsen (finance) is another asset to the franchise the company. She is just terrific. She was patient and explained all of the paperwork very thoroughly.

  • Thomas M.12-13-2024

    TYPE:ServiceMODEL:BeetleYEAR:2018

    The service individual Kat was exceptional. Great experience. Top Notch.

  • Scott N.12-13-2024

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Dalia M.12-12-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

  • Pamela B.12-10-2024

    TYPE:ServiceMODEL:JettaYEAR:2021

  • Chris O.12-10-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Rodney K.12-09-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019

    I was in and out well before the estimated time of completion. Very courteous employees in every department.

  • Jack D.12-09-2024

    TYPE:ServiceMODEL:ID.4YEAR:2021