Average Score (471 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

471 Ratings

4.8 Average

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  • Frank A.12-18-2024

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Marcia F.12-18-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    I was able to come in without an appointment to get an oil change and 40k service. The texting system that tells me what needs to be done to my car is very helpful. It allows me to make decisions on what extra services I might need and if I can wait or do them at the time.

  • Brian D.12-18-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    Dillon and Chelsea made the entire process quick and easy.

  • Donna W.12-18-2024

    TYPE:ServiceMODEL:ID.4YEAR:2021

  • Gina S.12-17-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Kat was great at getting my car fixed when it wasn't in the system. Sales somehow didn't get my repair of the module for the GPS so when I arrived I wasn't in the system. It took longer that expected but she made sure that it was done!

  • Nicholas R.12-17-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Karla H.12-16-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Brought my Atlas Cross Sport in for a number of things. Worked with Eddie C. and he made sure everything was looked at, and was very responsive the times I had brought in my car. Everything was done in a timely manner.

  • Adam V.12-15-2024

    TYPE:ServiceMODEL:ArteonYEAR:2023

    My last service was completed promptly and without issue. I was also given a Lyft credit which was very much appreciated!

  • Rochelle R.12-14-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Prompt service

  • Scott L.12-14-2024

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

    Quickly started service at scheduled appointment time and great waiting area.