TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
My Service Advisor Katalina was very professional, communication was outstanding, and service promised was completed without hassle and on time. Kudos also to the tech or serviced my vehicle!
Average Score (444 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:Golf GTIYEAR:2018
The process was straight forward and the staff answered all of my questions. They also provided an estimated timeframe, explaining that it may take longer than a day, which helped me manage my obligations. They completed the work within 6 hours, which was GREAT! AND they were kind enough to provide a ride to and from the dealership so I could continue to work from home while my car was being repaired. Thank you!!
TYPE:ServiceMODEL:ID.4YEAR:2023
Outstanding service! Very knowledgeable, friendly, and took great care with my car. Highly recommend!
TYPE:ServiceMODEL:TiguanYEAR:2019
I had an amazing experience working with Katalina! From start to finish, she was professional, knowledgeable, and genuinely cared about helping me. Her exceptional customer service and attention to detail truly set her apart. Ask for Katalina at your next visit!
TYPE:ServiceMODEL:JettaYEAR:2024
TYPE:ServiceMODEL:TaosYEAR:2022
Sal was very courteous and helpful. He's also very friendly. Thanks, Sal.
TYPE:SalesMODEL:TaosYEAR:2025
TYPE:ServiceMODEL:TiguanYEAR:2021
Quick, efficient, professional. Great coffee machine in the waiting area.
TYPE:SalesMODEL:ID. BuzzYEAR:2025
David Lax kept us informed throughout the process. He called when another orange ID Buzz came in was available, a month earlier then the one I put a deposit on!
TYPE:ServiceMODEL:TiguanYEAR:2021
Understood my needs and washed my car.