Average Score (471 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

471 Ratings

4.8 Average

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  • Deborah J.03-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Tasha A.03-10-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    Kat helped me and she was really nice to work with!

  • Lucas B.03-06-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

    Sales and all staff were very helpful and easy going!

  • Nicholette D.03-06-2025

    TYPE:SalesMODEL:AtlasYEAR:2024

    This was a very pleasant car buying experience. There was no hidden fees, no pressure, and good conversation. Working with Hayden and Todd again.

  • Roland K.03-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Even with Sal gone temporarily, you still get excellent customer service which is why I will always choose Larry Miller Volkswagen for all of my automobile needs.

  • Michael S.03-05-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    I have had every service on my 2019 performed at LHM. I think you have always provided great service and have always thought of you 1st when needs arise. This time was ok but a couple things were off a bit. I was not notified when the service was completed and noticed the vehicle in the lot. It was not washed as I had asked for. So that took a little extra. The service advisor was new so probably where the issues arose. Nothing serious and I will be back for the next service.

  • Danielle Z.03-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Gregory L.03-04-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

    everything was straightforward. thnx for an easy experience

  • Eric L.03-04-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

    Everything went well for the most part. The service members were helpful, and I appreciated the Uber rides back and forth. However, the car's status was never updated and I wasn't notified when it was ready. I was keeping an eye on the status page and it said that it was in the "Inspection" stage for hours. About 4 hours after I dropped it off (while still showing it being in the "Inspection" stage), I decided to call and ask about the status, and I was informed that it was ready. So, 1) the online status updates are not accurate, and 2) I wasn't called when it was ready.

  • Vanessa C.03-03-2025

    TYPE:ServiceMODEL:JettaYEAR:2018