Average Score (465 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

465 Ratings

4.8 Average

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  • Terese S.03-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    I was helped immediately upon arrival and what would be done was explained to me. I liked having the ability to view the status of my car and also what was found upon inspection.

  • Jonathan M.03-13-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

  • Rachael M.03-12-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Everything was a wonderful experience! Professional and courteous willing to listen, and helpful. Waiting area is comfortable including a custom drink machine and snacks were a nice touch for customer experience.

  • Aminata K.03-12-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

    Jon Kazimer was amazing, he help me and made the experience plaisant. He help me get an Uber to take me home and bring me back to pick up my vehicle. I even told him that I truly appreciate his service. This ID.4 is my 4th VW and the experience has always been great with the dealership.

  • Deborah J.03-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Tasha A.03-10-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    Kat helped me and she was really nice to work with!

  • Lucas B.03-06-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

    Sales and all staff were very helpful and easy going!

  • Nicholette D.03-06-2025

    TYPE:SalesMODEL:AtlasYEAR:2024

    This was a very pleasant car buying experience. There was no hidden fees, no pressure, and good conversation. Working with Hayden and Todd again.

  • Roland K.03-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Even with Sal gone temporarily, you still get excellent customer service which is why I will always choose Larry Miller Volkswagen for all of my automobile needs.

  • Michael S.03-05-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    I have had every service on my 2019 performed at LHM. I think you have always provided great service and have always thought of you 1st when needs arise. This time was ok but a couple things were off a bit. I was not notified when the service was completed and noticed the vehicle in the lot. It was not washed as I had asked for. So that took a little extra. The service advisor was new so probably where the issues arose. Nothing serious and I will be back for the next service.