Average Score (466 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

466 Ratings

4.8 Average

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  • Jonathan B.03-21-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Always friendly and informative staff!

  • Jeff G.03-17-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Dennis was courteous and professional. I appreciated the updates.

  • Shaul H.03-17-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    The experience overall met my expectations. Everyone was fantastically nice but service took quite a long time.

  • Jennifer D.03-17-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Laura K.03-16-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Kat communicated with me very well and kept me up to date. Service finished in a timely manner.

  • Andrew F.03-16-2025

    TYPE:ServiceMODEL:Golf RYEAR:2019

  • Jennifer L.03-16-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Peter L.03-14-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

    Jay the sales manager and Bradley my sales guy where first rate, everything was well explained and time frames where exceeded above expectation. In short, 5 stars are not enough.

  • Hunter N.03-14-2025

    TYPE:SalesMODEL:AtlasYEAR:2024

    Hayden was very helpful and utilized his resources to get me the vehicle and deal I wanted.

  • Kevin K.03-13-2025

    TYPE:SalesMODEL:ID.4YEAR:2025