Average Score (444 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

444 Ratings

4.8 Average

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  • Michelle S.09-29-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Todd was an excellent sales person. He was a great communicator, fielded many questions and was efficient in getting me into the ideal vehicle for me and my family.

  • Ebubekir D.09-29-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

  • Justine W.09-29-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

  • Ryan H.09-27-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Pricing of vehicles and no pressure sales

  • Thomas M.09-26-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    Kat went above and beyond and communicated well through the entire process

  • Michelle S.09-26-2025

    TYPE:ServiceMODEL:ID.4YEAR:2025

    Todd was an exceptional sales person. Excellent communication before my appointment and very thorough

  • Nina B.09-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Katalina was super welcoming and helpful. Being a woman, it can often be intimidating to get service done but Katalina was helpful and descriptive in her services.

  • Nickola A.09-26-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Erin M.09-25-2025

    TYPE:ServiceMODEL:ID.4YEAR:2025

    The folks at LHM are great to work with. Both my wife and I worked with Hayden on purchasing new vehicles and he was patient, answered a lot of questions, and got us both into our ideal cars. The finance staff is also easy to work with. When I came in to learn about and ultimately lease a new id4, Ulisses was also super helpful in explaining a lot about EVs to me that I didn't know.

  • John A.09-24-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Diagnosed rear brakes needed replacement and completed the repair