Average Score (464 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

464 Ratings

4.8 Average

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  • Anna N.04-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Xuchi S.04-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Karen M.04-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Cindy L.04-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Kevin D.04-01-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Maria R.03-31-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    The service was excellent and very fast.. I had a oil change done and I appreciate the coupons and the service to my vehicle. I do plan on continuing to get my basic services done through Larry H Miller Volkswagen/ Lakewood in the future. Very much appreciated 👍🏽

  • Jeff O.03-31-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    My Service Advisor Katalina was very professional, communication was outstanding, and service promised was completed without hassle and on time. Kudos also to the tech or serviced my vehicle!

  • Joelle Q.03-31-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2018

    The process was straight forward and the staff answered all of my questions. They also provided an estimated timeframe, explaining that it may take longer than a day, which helped me manage my obligations. They completed the work within 6 hours, which was GREAT! AND they were kind enough to provide a ride to and from the dealership so I could continue to work from home while my car was being repaired. Thank you!!

  • Lynne J.03-31-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Outstanding service! Very knowledgeable, friendly, and took great care with my car. Highly recommend!

  • Aimee F.03-31-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    I had an amazing experience working with Katalina! From start to finish, she was professional, knowledgeable, and genuinely cared about helping me. Her exceptional customer service and attention to detail truly set her apart. Ask for Katalina at your next visit!