Average Score (464 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

464 Ratings

4.8 Average

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  • Christopher B.04-06-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

    The service team at Larry H. Miller is top notch

  • Rob H.04-05-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    A fair price and competent/quick service. I wasn't needlessly upsold anything and no doomsday surprise service was suggested "your car needs (insert outrageous cost) service or it will fall apart." It was pleasant and straightforward. Can't ask for much more.

  • Phillip F.04-05-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Katalina Jones was great and the service on my VW Atlas was performed wonderfully. I will continue to return here for future vehicle services.

  • Kirk C.04-04-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Kat was my service tech and she listened and got my issues resolved efficiently!

  • Tracie D.04-04-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    My service manager, Katalina, worked with me to make sure my vehicle was safe and ready to go. She understood what I was asking for and helped make it happen. Responding immediately when I texted a question.

  • Michael C.04-04-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Great service

  • Jordan F.04-04-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Loren P.04-04-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

  • Patrick C.04-04-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

    Everyone did a wonderful job for me

  • Ely G.04-03-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Brought car in for recall work. Asked them to look at my brakes too because there is a noise when the car operates from cold that sounds like water rushing into the engine/hood area. They proceeded to tell me that this is a known issue and that I needed to have my brakes and rotors replaced. My car has less than 25k miles, this is just insane. They said there was warping on the rotors and that it must be the way I drive the vehicle. My family has multiple vehicles and this is the only car with this issue. Took it somewhere else for a second opinion and they did not recommend the replacement of my brakes or rotors, both were under normal wear and did not need to be replaced.