Average Score (471 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

471 Ratings

4.8 Average

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  • Katherine M.04-09-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Great customer support from entry to departure. The mechanic was transparent about necessities versus recommendations. The only thing I wish would have been different is that the tech left oil on the ceiling upholstery that will be tough to remove.

  • Adrienne G.04-07-2025

    TYPE:ServiceMODEL:GolfYEAR:2018

    Excellent

  • Donato M.04-07-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Robert T.04-06-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Just a great all around shopping experience.

  • Susan H.04-06-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Friendly, helpful staff, all of whom made our experience easy & seamless. And...we LOVE our VW Atlas!!

  • Christopher B.04-06-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

    The service team at Larry H. Miller is top notch

  • Rob H.04-05-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    A fair price and competent/quick service. I wasn't needlessly upsold anything and no doomsday surprise service was suggested "your car needs (insert outrageous cost) service or it will fall apart." It was pleasant and straightforward. Can't ask for much more.

  • Phillip F.04-05-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Katalina Jones was great and the service on my VW Atlas was performed wonderfully. I will continue to return here for future vehicle services.

  • Kirk C.04-04-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Kat was my service tech and she listened and got my issues resolved efficiently!

  • Tracie D.04-04-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    My service manager, Katalina, worked with me to make sure my vehicle was safe and ready to go. She understood what I was asking for and helped make it happen. Responding immediately when I texted a question.