8303 West Colfax Avenue
Lakewood, CO 80214
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2023
Overall, Eddie took care of me. The service was performed timely. It was the quickest service I have had the dealership.
TYPE:ServiceMODEL:TaosYEAR:2022
John has been incredible. Always attentive but always friendly. He's the reason that I have tolerate most of my lemon issues!
TYPE:ServiceMODEL:ID.4YEAR:2022
I just received a text offering a weekend oil change special. Does our car require oil changes? I don't think so.
TYPE:ServiceMODEL:ID.4YEAR:2023
TYPE:ServiceMODEL:TaosYEAR:2024
TYPE:ServiceMODEL:AtlasYEAR:2021
I have good customer service from Eddie, he helped me understand the services my car needed and provided me with a loan when they said the parts for my car were going to take longer he was always very nice, respectful, and did pray with the communication.
TYPE:ServiceMODEL:JettaYEAR:2019
Service was fast and only took an hour as quoted. Kataline was very friendly and professional. She is a definate asset to your dealership.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
TYPE:ServiceMODEL:TiguanYEAR:2023
As always,I continue to receive excellent 5 star service. I mean it from my heart when I say Larry Miller Volkswagen is like family to me. My son just purchased his first vehicle from LMV and I told him they will treat you like family and he totally agreed. Thank you Sal,Bradley and David for everything you all do and for being such great people on this earth we live on. My son and I will be lifelong customers.
TYPE:ServiceMODEL:TiguanYEAR:2023
The front desk staff was helpful (this time), but I was really disappointed with the service department. This was my first oil change for my leased car, which has fewer than 10,000 miles on it, and they recommended three separate repairs. First, they suggested replacing the air filter for $60. I declined and decided to check it myself. When I brought it to AutoZone, they told me the filter was still in great shape and didn’t need replacing anytime soon. They also recommended an alignment, which didn’t make sense to me since my car drives perfectly straight with no issues. I’m not sure why that would be necessary. This isn’t the first time I’ve had problems with the service department here, and unfortunately, it seems to be a pattern. Because of experiences like this, I won’t be leasing from them again in the future.