Average Score (471 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

471 Ratings

4.8 Average

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  • Jodi C.04-30-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    The staff is so efficient and kind! They know their stuff too!

  • Joe C.04-30-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Tyler Deven was super helpful.

  • Richard H.04-30-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Thomas H.04-28-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Excellent customer service and communications. Service advisor Jon Kazimer did an outstanding job taken care of my needs.

  • Antonio S.04-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Great service

  • Birgit H.04-25-2025

    TYPE:ServiceMODEL:GolfYEAR:2021

    Great service

  • Alicia M.04-24-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    David and Bradley at Larry H Miller were so awesome! They helped answer all of our questions we had and got us in and out at a reasonable time frame. Their customer service was on point.

  • Tom H.04-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Mustafa N.04-20-2025

    TYPE:ServiceMODEL:Golf RYEAR:2019

  • Robert S.04-17-2025

    TYPE:ServiceMODEL:Golf RYEAR:2024

    Most of the service experience went quite well, there were only a few small issues that I had that were resolved after calling the service advisor after picking up my car.