Average Score (471 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

471 Ratings

4.8 Average

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  • Bryan M.05-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Made the appointment online. Dropped my car off first thing in the morning. They made arrangements for a ride home so I could wait for service. Communicated effectively through the time they had my car. Arranged for a pick up so I could get my car. All food all around.

  • Matthew L.05-22-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2024

    My salesman Tyler was amazing. He went above and beyond for me. His truly excellent service is what made the decision to buy this car a reality. If not for employees like him I might have gone to a competitor. Larry Miller Volkswagen is lucky to have him there, and I was lucky to have him as my copilot for this deal. Thanks, Tyler.

  • Anthony T.05-22-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2024

  • Lisa O.05-21-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Kayla S.05-21-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Prompt response and service

  • Priscilla C.05-20-2025

    TYPE:SalesMODEL:JettaYEAR:2024

    The staff at Larry H Miller VW was very professional and patiently guided us through our buying experience which was done long distance and over weeks. Special thanks to Jay Mcadow and the finance department.

  • Ashley S.05-20-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Overall I had a good experience. The service department was timely getting my vehicle in for diagnostic and completing the repairs. However. I only gave 4 stars because I felt like the labor charge for my repair was a bit excessive and unsure of the reasoning for the miscellaneous $46 charge after taking time to review the bill. I attempted to contact the service advisor for further justification and clarification on the charges, but was unable to reach anyone after multiple attempts via text, calls, and voicemails over a few days…

  • Jackie B.05-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    All staff we encountered were friendly helpful and knowledgeable- work completely ahead of schedule

  • Gage H.05-19-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2024

    Took two weeks to receive my paperwork from the finance department

  • Linzie D.05-19-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    everything was fantastic from start to finish! Bradley was the best salesperson we could've asked for! He was very thorough throughout the whole process and was never once pushy or anything. He also took the time to walk me through ALL the features once my vehicle was purchased and I was ready to drive it off the lot.