Average Score (471 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

471 Ratings

4.8 Average

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  • Roland K.06-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Still received excellent customer service but sure miss not having Sal.

  • Taylor G.05-31-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Jon was fantastic. Very kind, thorough, gave advice and didn't make me feel pressured for additional services. He explained why additional services were being suggested and told me when I should come back in to recheck my tires as I didn't want to buy new tires that day. I didn't get a slimy salesman vibe whatsoever--just someone who genuinely wanted to help me make decisions and prioritize to keep my car in top condition.

  • Emma C.05-31-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Jay, Bradley, and Steven were amazing. They made the experience super easy and enjoyable.

  • Chris E.05-31-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Check in was quick and simple.

  • Kyle T.05-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    I was very pleased with my experience. Jon Kazimer was kind, resourceful, and helpful for all my questions and concerns. He was kind enough to help me replace the battery in my key fob, which I tried doing but apparently bought the wrong battery. Jon was very helpful and appreciate his time and attention to my inquiries.

  • Jay S.05-30-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Everyone was great!!!!!

  • Barry V.05-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Service was done within 1 hour with great customer service and awesome price!

  • Jason M.05-27-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Juanvicente H.05-27-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Quick, easy, friendly, helpful

  • Tom B.05-26-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

    Used fr service before