Average Score (465 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

465 Ratings

4.8 Average

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  • Christopher S.09-30-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2021

  • Kelsey M.09-30-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Dillion was great to work with. Low pressure and transparent. The team went out of their way to ensure my young son had a good experience at the dealership as well.

  • Lisa A.09-30-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Easy streamlined experience working with Tyler to learn about and lease my first EV

  • Hilda M.09-30-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    El servicio fue excelente desde que llegué al instante por primera vez

  • Gregory F.09-30-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Bradley was great, very straightforward and not pushing to upsell. Explained everything clearly and made me feel comfortable in buying an EV

  • Marli S.09-29-2025

    TYPE:ServiceMODEL:ID.4YEAR:2025

    My car was there for almost a week, and I did not receive any updates while the car was in. When I needed to pick up the car, I had to call for almost 3 hours to schedule a ride from my house to the service location.

  • Nicole M.09-29-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    This was such an easy process. Todd was super knowledgeable and made sure we understood everything.

  • Alvin B.09-29-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Todd was great

  • Kevin K.09-29-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Good experience all thee way from sales person through finance and closing.

  • Michelle S.09-29-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Todd was an excellent sales person. He was a great communicator, fielded many questions and was efficient in getting me into the ideal vehicle for me and my family.