Larry H. Miller Volkswagen Lakewood

2021 Volkswagen Tiguan Recall

Volkswagen Tiguan Recall service at Larry H. Miller Volkswagen Lakewood in Lakewood, CO

Frequently asked questions

Recall Summary

2 recalls found · All repairs FREE

Backup Camera

FREE1 OPEN RECALL

NHTSA campaign 20V716000 · 32,148 vehicles affected

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, Rear Visibility.

Consequence

A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.

Corrective Action

Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall is expected to begin January 15, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2021 Volkswagen Tiguan?
  • NHTSA has issued two recalls for the 2021 Volkswagen Tiguan, affecting the backup camera and seat components.
  • The backup camera recall involves a possible black or frozen rear-view image and a free software update.
  • The seat recall involves potentially missing front seat-track bolts and a free inspection and bolt installation when needed.
How do I check if my 2021 Volkswagen Tiguan has an open recall?
  • You can check your 2021 Volkswagen Tiguan at NHTSA.gov or receive a free VIN check at our service department.
  • Our team can review the manufacturer's open recall records and explain the required remedy.
How much does a 2021 Volkswagen Tiguan recall repair cost?
  • A 2021 Volkswagen Tiguan recall repair is free at an authorized Volkswagen dealer when an open manufacturer recall applies.
  • There is no charge for the specified backup camera software update or the seat-track inspection and necessary bolt installation.
Can an independent shop fix a 2021 Volkswagen Tiguan recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • Authorized Volkswagen technicians use the manufacturer procedures and equipment required for recall repairs.
Does an open recall affect the trade-in value of the 2021 Volkswagen Tiguan?
  • Buyers and dealers check recall status, so completing an open remedy can help support a smoother trade-in process; value your trade-in online.
  • Addressing an open safety recall also helps ensure the vehicle's known safety issue receives the manufacturer's specified remedy.

Recall Service & Dealership Highlights