Larry H. Miller Volkswagen Lakewood

2021 Volkswagen Jetta Recall

Volkswagen Jetta Recall service at Larry H. Miller Volkswagen Lakewood in Lakewood, CO

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Frequently asked questions

Recall Summary

2 recalls found · All repairs FREE

Backup Camera

FREE1 OPEN RECALL

NHTSA campaign 20V716000 · 32,148 vehicles affected

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, Rear Visibility.

Consequence

A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.

Corrective Action

Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall is expected to begin January 15, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2021 Volkswagen Jetta?

NHTSA has issued two recalls for the 2021 Volkswagen Jetta, affecting the Backup Camera and Seat components.
The Backup Camera recall concerns a possible black or frozen rear-view image, while the Seat recall concerns potentially missing front seat-track bolts.

How do I check if my 2021 Volkswagen Jetta has an open recall?

You can check your 2021 Volkswagen Jetta by entering its VIN at NHTSA.gov or by getting a free VIN check at our service department.
To have Larry H. Miller Volkswagen Lakewood check the VIN, schedule an appointment online.

How much does a 2021 Volkswagen Jetta recall repair cost?

A 2021 Volkswagen Jetta recall repair is free at an authorized dealer when the vehicle has an applicable open manufacturer recall.
The Backup Camera remedy is a software update, and the Seat remedy may include front seat-track bolt installation.

Can an independent shop fix a 2021 Volkswagen Jetta recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
Authorized Volkswagen technicians use the manufacturer repair instructions and equipment required for recall completion.

Does an open recall affect the trade-in value of the 2021 Volkswagen Jetta?

Buyers and dealers check recall status, so completing an open recall can help remove an unresolved safety concern during a trade-in evaluation.
When you are ready to review your vehicle's value, visit our trade-in page.

Recall Service & Dealership Highlights

Address Safety Concerns

NHTSA describes two safety-related concerns for the 2021 Volkswagen Jetta. The Backup Camera recall involves a rear-view image that may become black or frozen during an ignition cycle, reducing visibility while reversing and increasing crash risk. The Seat recall involves potentially missing front seat-track bolts, allowing the seat to move forward or backward without restriction and increasing injury risk in a crash. Waiting can leave these conditions unresolved. A free VIN check confirms whether your specific Jetta needs a software update, seat-track inspection, or bolt installation, so you can address the concern with the manufacturer-approved remedy.

Authorized Volkswagen Expertise

Larry H. Miller Volkswagen Lakewood provides recall service for drivers in Lakewood, CO, and nearby Denver, Wheat Ridge, Golden, and surrounding communities. Our factory-trained technicians follow Volkswagen repair procedures and use manufacturer diagnostic tools to identify open recall work accurately. When the vehicle qualifies, the manufacturer remedy is performed at no charge, using the appropriate OEM parts or software update. This specialized approach helps ensure the Backup Camera and Seat recall concerns are handled correctly. Visit us at 8304 West Colfax Ave or call 720-807-1645 for assistance with your Jetta.

Start With a Free VIN Check

Begin by checking your 2021 Volkswagen Jetta VIN through NHTSA.gov or with our service team. Then bring the vehicle to Larry H. Miller Volkswagen Lakewood so we can verify recall status and complete any required remedy. If you are unsure whether a previous owner handled the repair, still schedule service; the VIN check is free. Our team can explain the next step and help you choose a convenient visit. Acting now is a simple way to confirm your Jetta's safety systems are addressed by an authorized Volkswagen dealer.