Larry H. Miller Volkswagen Lakewood

2021 Volkswagen Atlas Cross Sport Recall

Volkswagen Atlas Cross Sport Recall service at Larry H. Miller Volkswagen Lakewood in Lakewood, CO

Frequently asked questions

Recall Summary

5 recalls found · All repairs FREE

Wheel

FREE1 OPEN RECALL

NHTSA campaign 21V132000 · 128 vehicles affected

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. The lug bolt holes on the wheels may have been machined incorrectly, preventing the wheel bolt from sufficiently attaching to the wheel bearing hub.

Consequence

An insufficiently attached wheel may separate from the vehicle, increasing the risk of a crash.

Corrective Action

Volkswagen will notify owners, and dealers will inspect all four wheels, and as necessary, replace the wheels, lug bolts ,and wheel bearings, free of charge. The recall began March 4, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44Q9.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2021 Volkswagen Atlas Cross Sport?
  • NHTSA has identified five recalls for the 2021 Volkswagen Atlas Cross Sport involving the wheel, steering, backup camera, and tire components.
  • The wheel recall concerns improperly machined lug bolt holes that may allow wheel separation.
  • The two steering recalls concern steering knuckle fracture or production damage that may cause loss of steering control.
  • The backup camera recall concerns a black or frozen rearview image.
  • The tire recall concerns possible over curing that may cause air loss or tread separation.
How do I check if my 2021 Volkswagen Atlas Cross Sport has an open recall?
  • You can check your 2021 Volkswagen Atlas Cross Sport by VIN at NHTSA.gov or receive a free VIN check at our service department.
  • Our team can confirm whether a recall remedy remains open and help arrange the appropriate repair.
  • If you are uncertain whether a previous repair was completed, contact Larry H. Miller Volkswagen Lakewood before continuing to drive when a safety concern exists.
How much does a 2021 Volkswagen Atlas Cross Sport recall repair cost?
  • A 2021 Volkswagen Atlas Cross Sport recall repair is free at an authorized dealer when the vehicle is covered by the manufacturer recall.
  • Eligible remedies may include inspection, replacement of affected parts, or a software update, depending on the recall.
Can an independent shop fix a 2021 Volkswagen Atlas Cross Sport recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • Larry H. Miller Volkswagen Lakewood has Volkswagen-trained technicians, manufacturer diagnostic equipment, and OEM parts for applicable recall repairs.
Does an open recall affect the trade-in value of the 2021 Volkswagen Atlas Cross Sport?
  • Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in process; visit our trade-in page to get started.
  • Recall repairs are handled separately from a vehicle valuation and are completed at no charge when applicable.

Recall Service & Dealership Highlights