Larry H. Miller Volkswagen Lakewood

2020 Volkswagen Atlas Cross Sport Recall

Volkswagen Atlas Cross Sport Recall service at Larry H. Miller Volkswagen Lakewood in Lakewood, CO

Frequently asked questions

Recall Summary

5 recalls found · All repairs FREE

Headlight

FREE1 OPEN RECALL

NHTSA campaign 20V504000 · 11 vehicles affected

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Atlas Cross Sports and 2021 Atlas vehicles. The driver's side headlight may have been aimed too low during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, Lamps

Consequence

A headlight aimed incorrectly aimed reduces the driver's visibility, increasing the risk of a crash.

Corrective Action

Volkswagen will notify owners, and dealers will adjust the driver's side headlight, free of charge. The recall is expected to begin October 25, 2020. Owners may contact Volkswagen customer service at 1-888-241-2289. Volkswagen's number for this recall is 94N7.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2020 Volkswagen Atlas Cross Sport?
  • NHTSA recall information identifies five recalls for the 2020 Volkswagen Atlas Cross Sport involving the Headlight, Seat, Tire and Steering Knuckle components.
  • The headlight recall concerns low driver-side headlight aim and reduced visibility.
  • The seat recall concerns improperly welded front seat frame and backrest adjuster components.
  • The tire recall concerns certain Continental Cross Contact LX Sport tires that may have been over cured.
  • Two steering knuckle recalls concern damage or possible fracture that may cause loss of steering or vehicle control.
How do I check if my 2020 Volkswagen Atlas Cross Sport has an open recall?
  • You can check the VIN for an open recall at NHTSA.gov or receive a free VIN check at our service department.
  • Our team can confirm the vehicle's recall status and explain the next service step.
  • If you are unsure whether a prior repair was completed, schedule an appointment for a VIN review.
How much does a 2020 Volkswagen Atlas Cross Sport recall repair cost?
  • A 2020 Volkswagen Atlas Cross Sport recall repair is free at an authorized Volkswagen dealer when the vehicle is covered by the campaign.
  • Manufacturer remedies may include inspection, adjustment or replacement of affected parts at no charge to the owner.
Can an independent shop fix a 2020 Volkswagen Atlas Cross Sport recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • An independent shop may provide other automotive services, but Volkswagen recall remedies should be handled through an authorized Volkswagen dealer.
Does an open recall affect the trade-in value of the 2020 Volkswagen Atlas Cross Sport?
  • Buyers and dealers check recall status, so completing an open recall can provide important trade-in documentation; visit our trade-in page to begin.
  • Our team can help you understand the recall status before you value or trade your vehicle.

Recall Service & Dealership Highlights