Larry H. Miller Volkswagen Lakewood

2015 Volkswagen e-Golf Recall

Volkswagen e-Golf Recall service at Larry H. Miller Volkswagen Lakewood in Lakewood, CO

Frequently asked questions

Recall Summary

3 recalls found · All repairs FREE

Other

FREE1 OPEN RECALL

NHTSA campaign 18V329000 · 252 vehicles affected

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015 e-Golf, 2011-2015 Touareg, 2012-2015 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Consequence

If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

Corrective Action

Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. Interim notices informing owners of the safety risk were mailed July 13, 2018. Owners will receive a second notice when the remedy becomes available. Owners may contact Volkswagen customer service at 1-800-893-5298.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2015 Volkswagen e-Golf?
  • NHTSA identifies three recalls for the 2015 Volkswagen e-Golf, affecting the Other, Engine, and Air Bag components.
  • The Other recall concerns regulatory compliance and may increase the risk of a crash, fire, or injury.
  • The Engine recall concerns high-voltage battery diagnostics that may cause an unexpected electric drive motor shutdown.
  • The Air Bag recall concerns passenger occupant detection that may cause improper or absent passenger frontal air bag deployment.
How do I check if my 2015 Volkswagen e-Golf has an open recall?
  • You can check whether your 2015 Volkswagen e-Golf has an open recall through a VIN check at NHTSA.gov or receive a free VIN check at our service department.
  • Our team can review the manufacturer’s open recall records and explain the applicable remedy.
How much does a 2015 Volkswagen e-Golf recall repair cost?
  • A 2015 Volkswagen e-Golf recall repair is free at an authorized dealer when the vehicle is eligible for the manufacturer’s remedy.
  • Applicable remedies include software updates, component replacement, or another manufacturer-defined repair.
Can an independent shop fix a 2015 Volkswagen e-Golf recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • An authorized Volkswagen dealer has the manufacturer procedures and tools needed to complete recall work correctly.
Does an open recall affect the trade-in value of the 2015 Volkswagen e-Golf?
  • Buyers and dealers check recall status, so completing an open recall can help keep the trade-in process moving; visit our trade-in page to get started.
  • Recall completion is free at an authorized Volkswagen dealer when the vehicle qualifies for the remedy.

Recall Service & Dealership Highlights