Larry H. Miller Volkswagen Lakewood

2014 Volkswagen Jetta SportWagen Recall

Volkswagen Jetta SportWagen Recall service at Larry H. Miller Volkswagen Lakewood in Lakewood, CO

Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Air Bag

FREE1 OPEN RECALL

NHTSA campaign 16V078000 · 659,493 vehicles affected

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf and Jetta SportWagen, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, and 2010-2011 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Consequence

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Corrective Action

Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2014 Volkswagen Jetta SportWagen?
  • NHTSA has issued one recall for the 2014 Volkswagen Jetta SportWagen, involving the Air Bag component.
  • The recall concerns the driver's frontal air bag inflator, which may rupture during deployment and send metal fragments toward occupants.
How do I check if my 2014 Volkswagen Jetta SportWagen has an open recall?
  • You can check your 2014 Volkswagen Jetta SportWagen by using a VIN search at NHTSA.gov or by getting a free VIN check at our service department.
  • Our team can confirm the recall status and explain whether the manufacturer remedy is needed.
How much does a 2014 Volkswagen Jetta SportWagen recall repair cost?
  • A 2014 Volkswagen Jetta SportWagen recall repair costs nothing at an authorized Volkswagen dealer because the manufacturer remedy is performed at no charge to the owner.
  • The applicable remedy is replacement of the driver's frontal air bag inflator.
Can an independent shop fix a 2014 Volkswagen Jetta SportWagen recall?
  • No; only an authorized Volkswagen franchise dealer performs the manufacturer recall remedy at no charge.
  • Factory-trained technicians use Volkswagen diagnostic equipment and manufacturer-approved parts for the repair.
Does an open recall affect the trade-in value of the 2014 Volkswagen Jetta SportWagen?
  • Buyers and dealers check recall status, so an open recall can affect the trade-in evaluation of a 2014 Volkswagen Jetta SportWagen; visit our trade-in page to begin.
  • Completing the free manufacturer remedy can help document that the safety issue received attention.

Recall Service & Dealership Highlights