Larry H. Miller Volkswagen Lakewood

2014 Volkswagen Jetta Hybrid Recall

Volkswagen Jetta Hybrid Recall service at Larry H. Miller Volkswagen Lakewood in Lakewood, CO

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Frequently asked questions

Recall Summary

2 recalls found · All repairs FREE

Clutch Assembly

FREE1 OPEN RECALL

NHTSA campaign 19V866000 · 2,167 vehicles affected

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2015 Jetta Hybrid vehicles equipped with a DQ200 7-Speed DSG Automatic Transmission. Hairline cracks can develop within the transmission electronic gearbox (mechatronic unit), causing an internal transmission oil leak and a decrease in oil pressure.

Consequence

A decrease in transmission oil pressure can cause the clutch to fail to engage, resulting in a sudden loss of drive power, increasing the risk of a crash.

Corrective Action

Volkswagen will notify owners, and dealers will update the transmission software, free of charge. The software remedy is currently under development. The recall is expected to begin February 4, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 34J6.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2014 Volkswagen Jetta Hybrid?

NHTSA has issued two recalls for the 2014 Volkswagen Jetta Hybrid: one affecting the Clutch Assembly and one affecting the Power Train.
The Clutch Assembly recall concerns possible mechatronic-unit cracks, oil leakage, reduced transmission pressure, clutch disengagement, and sudden loss of drive power.
The Power Train recall concerns gearbox control-module corrosion that may cause an electrical short and a stall-like loss of power.

How do I check if my 2014 Volkswagen Jetta Hybrid has an open recall?

You can check your 2014 Volkswagen Jetta Hybrid by entering its VIN at NHTSA.gov or by requesting a free VIN check at our service department.
Our team can confirm whether an open Volkswagen campaign applies and explain the manufacturer’s remedy.
Call 720-807-1645 or schedule service at Larry H. Miller Volkswagen Lakewood.

How much does a 2014 Volkswagen Jetta Hybrid recall repair cost?

A 2014 Volkswagen Jetta Hybrid recall repair is free at an authorized dealer when the vehicle is covered by the manufacturer campaign.
The listed remedies include a transmission software update and gearbox oil replacement with a non-corrosive version.

Can an independent shop fix a 2014 Volkswagen Jetta Hybrid recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
Larry H. Miller Volkswagen Lakewood uses factory-trained technicians and Volkswagen diagnostic equipment for covered recall work.

Does an open recall affect the trade-in value of the 2014 Volkswagen Jetta Hybrid?

Buyers and dealers check recall status, so an open recall can affect the trade-in discussion; review your options through our trade-in page.
Completing a covered recall remedy can help provide a clearer service history when you discuss the vehicle’s value.

Recall Service & Dealership Highlights

Address Safety Concerns

NHTSA’s Clutch Assembly recall describes possible hairline cracks in the DQ200 transmission mechatronic unit. A resulting oil leak and pressure loss may prevent the clutch from engaging, causing sudden loss of drive power. The Power Train recall involves gearbox control-module corrosion that may create an electrical short and produce a stall-like condition. Either event can cause an unexpected loss of power and increase crash risk. Waiting to confirm recall status can leave a known transmission concern unresolved. Bring your vehicle to Larry H. Miller Volkswagen Lakewood for a free VIN check and prompt guidance on the manufacturer remedy.

Volkswagen-Focused Expertise

Larry H. Miller Volkswagen Lakewood provides authorized recall service in Lakewood, CO, for drivers from Denver, Golden, Wheat Ridge, Arvada, Edgewater, and nearby communities. Factory-trained technicians use manufacturer diagnostic tools to identify the correct campaign and follow Volkswagen repair procedures. When required, the dealer performs the free recall remedy, including the applicable transmission software update or gearbox oil replacement. OEM parts and manufacturer-approved service help ensure the repair addresses the specific safety concern identified by Volkswagen and NHTSA. Call 720-807-1645 or schedule an appointment.

Start With a VIN Check

Begin by locating your vehicle identification number and requesting a recall check at Larry H. Miller Volkswagen Lakewood. Bring the Jetta Hybrid to our service department so the team can verify open campaigns and explain the next step. You should schedule service even if you are unsure whether a prior owner completed the work, because the VIN check is free. Do not delay after receiving a notice or experiencing a possible transmission concern. Our team will help arrange the manufacturer remedy and answer questions about the repair process.