Larry H. Miller Volkswagen Lakewood

2014 Volkswagen GTI Recall

Volkswagen GTI Recall service at Larry H. Miller Volkswagen Lakewood in Lakewood, CO

Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Air Bags

FREE1 OPEN RECALL

NHTSA campaign 15V483000 · Reported Aug 4, 2015 · 420,000 vehicles affected

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

Consequence

A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

Corrective Action

Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2014 Volkswagen GTI?
  • NHTSA has issued one recall for the 2014 Volkswagen GTI, affecting the Air Bags component.
  • The recall involves possible clock spring contamination and loss of the driver’s frontal air bag electrical connection.
How do I check if my 2014 Volkswagen GTI has an open recall?
  • You can check your 2014 Volkswagen GTI at NHTSA.gov or receive a free VIN check at our service department.
  • Our team can compare the VIN with open manufacturer recall records and explain the next step.
How much does a 2014 Volkswagen GTI recall repair cost?
  • A 2014 Volkswagen GTI recall repair is free at an authorized Volkswagen dealer when the recall applies.
  • The manufacturer remedy may involve a protective cover or replacement of the steering wheel clock spring, depending on the vehicle’s condition.
Can an independent shop fix a 2014 Volkswagen GTI recall?
  • No; only an authorized franchise dealer performs the manufacturer recall remedy at no charge.
  • An authorized Volkswagen dealer has the manufacturer procedures and equipment needed to complete the recall repair.
Does an open recall affect the trade-in value of the 2014 Volkswagen GTI?
  • Buyers and dealers check recall status, so an open recall can affect the trade-in process for a 2014 Volkswagen GTI.
  • When you are ready to discuss your vehicle, visit our trade-in page and address the open recall first when possible.

Recall Service & Dealership Highlights