Larry H. Miller Volkswagen Lakewood

2014 Volkswagen Eos Recall

Volkswagen Eos Recall service at Larry H. Miller Volkswagen Lakewood in Lakewood, CO

Frequently asked questions

Recall Summary

3 recalls found · All repairs FREE

Air Bags

FREE2 OPEN RECALLS

NHTSA campaign 16V078000 · Reported Feb 10, 2016 · 659,493 vehicles affected

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Consequence

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Corrective Action

Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2014 Volkswagen Eos?
  • NHTSA has issued three recalls for the 2014 Volkswagen Eos: two involving Air Bags and one involving Unknown Or Other.
  • The Air Bags recalls address possible rupture or explosion of the driver’s frontal air-bag inflator, which could send metal fragments toward occupants during deployment.
  • The Unknown Or Other recall concerns modifications that may leave the vehicle out of compliance with regulatory requirements.
How do I check if my 2014 Volkswagen Eos has an open recall?
  • You can check your 2014 Volkswagen Eos by entering its VIN at NHTSA.gov or by getting a free VIN check at our service department.
  • Our team can check the manufacturer’s open recall records and explain the applicable remedy.
How much does a 2014 Volkswagen Eos recall repair cost?
  • A 2014 Volkswagen Eos recall repair is free at an authorized Volkswagen dealer when the manufacturer’s remedy applies.
  • Bring the vehicle in for a VIN check so the service team can confirm the repair needed.
Can an independent shop fix a 2014 Volkswagen Eos recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • Factory-trained Volkswagen technicians use the manufacturer’s diagnostic procedures and approved replacement parts.
Does an open recall affect the trade-in value of the 2014 Volkswagen Eos?
  • Buyers and dealers check recall status, so an open recall may affect how a 2014 Volkswagen Eos is evaluated; visit our trade-in page to begin.
  • Completing an applicable free remedy can provide helpful documentation when discussing the vehicle.

Recall Service & Dealership Highlights