Larry H. Miller Volkswagen Lakewood

2013 Volkswagen GTI Recall

Volkswagen GTI Recall service at Larry H. Miller Volkswagen Lakewood in Lakewood, CO

Frequently asked questions

Recall Summary

2 recalls found · All repairs FREE

Air Bags

FREE1 OPEN RECALL

NHTSA campaign 15V483000 · Reported Aug 4, 2015 · 420,000 vehicles affected

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

Consequence

A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

Corrective Action

Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2013 Volkswagen GTI?
  • NHTSA has issued two recalls for the 2013 Volkswagen GTI, involving the Air Bags and Unknown Or Other components.
  • The Air Bags recall addresses possible air bag clock spring contamination that could prevent the driver’s frontal air bag from deploying.
  • The Unknown Or Other recall addresses modifications that may cause the vehicle not to meet applicable regulatory requirements.
How do I check if my 2013 Volkswagen GTI has an open recall?
  • You can check your 2013 Volkswagen GTI at NHTSA.gov or receive a free VIN check at our service department.
  • A VIN check confirms whether an open manufacturer recall remains for your specific vehicle.
  • Call Larry H. Miller Volkswagen Lakewood or schedule an appointment for assistance.
How much does a 2013 Volkswagen GTI recall repair cost?
  • A 2013 Volkswagen GTI recall repair costs nothing at an authorized dealer when the vehicle is covered by the manufacturer recall.
  • Volkswagen specifies the remedy, and the authorized dealer performs it at no charge to the owner.
Can an independent shop fix a 2013 Volkswagen GTI recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy for a 2013 Volkswagen GTI at no charge.
  • Authorized technicians use Volkswagen diagnostic equipment and the repair procedures established for the recall.
Does an open recall affect the trade-in value of the 2013 Volkswagen GTI?
  • Buyers and dealers check recall status, so an open recall can affect a 2013 Volkswagen GTI trade-in evaluation; visit our trade-in page to get started.
  • Completing an eligible recall remedy provides documentation that the manufacturer’s required repair was addressed.

Recall Service & Dealership Highlights