Larry H. Miller Volkswagen Lakewood

2013 Volkswagen Eos Recall

Volkswagen Eos Recall service at Larry H. Miller Volkswagen Lakewood in Lakewood, CO

SCHEDULE NOW Call Us View Specials

Frequently asked questions

Recall Summary

4 recalls found · All repairs FREE

Air Bags

FREE3 OPEN RECALLS

NHTSA campaign 15V483000 · Reported Aug 4, 2015 · 420,000 vehicles affected

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

Consequence

A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

Corrective Action

Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.

Air Bags3

FREE3 OPEN RECALLS

NHTSA campaign 15V483000 · Reported Aug 4, 2015 · 420,000 vehicles affected

Defect

Consequence

A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

Corrective Action

Unknown Or Other1

FREE1 OPEN RECALL

NHTSA campaign 18V329000 · Reported May 16, 2018 · 252 vehicles affected

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Consequence

If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

Corrective Action

Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.

Don't Want To Service? Sell Us Your Car!

Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2013 Volkswagen Eos?

NHTSA identifies four recalls for the 2013 Volkswagen Eos: three affecting Air Bags and one affecting Unknown Or Other compliance concerns.
The Air Bags recalls address a steering wheel clock spring that may interrupt driver air bag deployment and inflators that may rupture or explode during deployment.
The Unknown Or Other recall concerns modifications that may leave the vehicle out of compliance with regulatory requirements.

How do I check if my 2013 Volkswagen Eos has an open recall?

You can check your 2013 Volkswagen Eos VIN at NHTSA.gov or receive a free VIN check at our service department.
Our team can verify open manufacturer recall records and explain the applicable remedy.

How much does a 2013 Volkswagen Eos recall repair cost?

A 2013 Volkswagen Eos recall repair is free at an authorized dealer when the vehicle has an applicable open manufacturer recall.
Volkswagen specifies the remedy, and qualifying safety recall work is completed at no charge to the owner.

Can an independent shop fix a 2013 Volkswagen Eos recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
An independent shop may perform other repairs, but recall campaigns should be handled by an authorized Volkswagen dealer.

Does an open recall affect the trade-in value of the 2013 Volkswagen Eos?

Buyers and dealers check recall status, so completing an open recall can help support a smoother trade-in evaluation; visit our trade-in page to get started.
Our team can help you understand the recall status before you value or trade your Eos.

Recall Service & Dealership Highlights

Safety Comes First

NHTSA reports three Air Bag recalls for the 2013 Volkswagen Eos. Debris may damage the steering wheel clock spring and interrupt the driver’s frontal air bag connection, preventing deployment in a crash. Other recalls address excessive pressure that may cause the driver’s frontal air bag inflator to rupture or explode, sending metal fragments toward occupants. A separate compliance recall may increase the risk of a crash, fire, or injury. These conditions may not be obvious during everyday driving, but waiting can leave a safety remedy unfinished. A free VIN check helps determine whether your Eos needs prompt manufacturer service.

Volkswagen Expertise Nearby

Larry H. Miller Volkswagen Lakewood provides authorized Volkswagen recall service in Lakewood, CO, near Denver and surrounding communities. Our factory-trained technicians use manufacturer diagnostic tools to verify your VIN and identify the correct repair. When a recall applies, we follow Volkswagen’s specified procedure and use the appropriate OEM parts or remedy. Qualifying manufacturer safety recall repairs are completed free of charge to the owner. From the first inspection through final verification, our team keeps the process clear, professional, and focused on restoring your Eos to the manufacturer’s required condition.

Start With a VIN Check

Check your VIN through NHTSA.gov or contact Larry H. Miller Volkswagen Lakewood at 720-807-1645. Bring your 2013 Volkswagen Eos to our service department so we can check for open recalls and explain the next step. If you received a manufacturer notice, noticed a safety concern, or simply are unsure whether a prior repair was completed, schedule service or schedule an appointment. The VIN check is free, and any applicable recall remedy is performed at no charge by our authorized Volkswagen team.