Defect
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2012 ROUTAN VEHICLES, MANUFACTURED FROM NOVEMBER 15, 2011, THROUGH NOVEMBER 21, 2011. SOME VEHICLES MAY BE EQUIPPED WITH RIGHT REAR HUB AND BEARING ASSEMBLIES THAT WERE NOT FULLY MACHINED.
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Larry H. Miller Volkswagen Lakewood
Volkswagen Routan Recall service at Larry H. Miller Volkswagen Lakewood in Lakewood, CO
SCHEDULE NOWFrequently asked questionsNHTSA campaign 12V147000 · Reported Apr 5, 2012 · 15 vehicles affected
Defect
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2012 ROUTAN VEHICLES, MANUFACTURED FROM NOVEMBER 15, 2011, THROUGH NOVEMBER 21, 2011. SOME VEHICLES MAY BE EQUIPPED WITH RIGHT REAR HUB AND BEARING ASSEMBLIES THAT WERE NOT FULLY MACHINED.
Consequence
THIS COULD RESULT IN A DECREASE IN DURABILITY, WHICH MAY LEAD TO WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
Corrective Action
VOLKSWAGEN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE RIGHT REAR HUB AND BEARING ASSEMBLY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
NHTSA campaign 12V147000 · Reported Apr 5, 2012 · 15 vehicles affected
Defect
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2012 ROUTAN VEHICLES, MANUFACTURED FROM NOVEMBER 15, 2011, THROUGH NOVEMBER 21, 2011. SOME VEHICLES MAY BE EQUIPPED WITH RIGHT REAR HUB AND BEARING ASSEMBLIES THAT WERE NOT FULLY MACHINED.
Consequence
THIS COULD RESULT IN A DECREASE IN DURABILITY, WHICH MAY LEAD TO WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
Corrective Action
VOLKSWAGEN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE RIGHT REAR HUB AND BEARING ASSEMBLY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
5 common questions answered
NHTSA’s suspension recall concerns certain 2012 Volkswagen Routan vehicles with a right rear hub and bearing assembly that may not have been fully machined. The assembly may have reduced durability, and that condition could lead to wheel separation, increasing the risk of a crash. Because a wheel-related failure can become dangerous without much warning, waiting for a noticeable symptom is not a safe strategy. A VIN check can determine whether the recall applies to your Routan. If it does, Volkswagen specifies replacement of the affected right rear hub and bearing assembly at no charge through an authorized dealer. Prompt attention helps restore the vehicle according to the manufacturer’s remedy.
Larry H. Miller Volkswagen Lakewood provides recall assistance in Lakewood, CO, and serves nearby communities across the area. Our factory-trained technicians use manufacturer diagnostic tools and OEM parts to verify recall status and perform the specified remedy correctly. For this Routan recall, that means checking the VIN and replacing the right rear hub and bearing assembly when the vehicle is covered. The manufacturer recall remedy is free of charge. Choosing Larry H. Miller Volkswagen Lakewood connects your vehicle with a Volkswagen-focused service team that understands the importance of accurate recall documentation, proper parts, and careful safety work.
Start by locating your Routan’s VIN and requesting a recall check. Then bring the vehicle to Larry H. Miller Volkswagen Lakewood and schedule service, even if you are unsure whether the repair was completed previously. Our team can verify the VIN, explain the recall result, and arrange the manufacturer remedy when applicable. The check is free, and recall repairs are performed at no charge when covered by the manufacturer campaign. Acting now is especially important because this recall involves a possible wheel-separation risk. A quick appointment can replace uncertainty with a clear, documented next step.
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