Larry H. Miller Volkswagen Lakewood

2012 Volkswagen GTI Recall

Volkswagen GTI Recall service at Larry H. Miller Volkswagen Lakewood in Lakewood, CO

Frequently asked questions

Recall Summary

2 recalls found · All repairs FREE

Air Bags

FREE1 OPEN RECALL

NHTSA campaign 15V483000 · Reported Aug 4, 2015 · 420,000 vehicles affected

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

Consequence

A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

Corrective Action

Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2012 Volkswagen GTI?
  • NHTSA has issued two recalls for the 2012 Volkswagen GTI: one affecting Air Bags and one affecting the Unknown Or Other component.
  • The Air Bags recall concerns possible contamination and tearing of the steering wheel clock spring, which could prevent the driver’s frontal air bag from deploying.
  • The Unknown Or Other recall concerns modifications that may cause the vehicle not to meet applicable regulatory requirements, increasing the risk of a crash, fire, or injury.
How do I check if my 2012 Volkswagen GTI has an open recall?
  • You can check your 2012 Volkswagen GTI by entering its VIN at NHTSA.gov or by getting a free VIN check at our service department.
  • Our team can review the VIN, identify an open manufacturer recall, and explain the required remedy.
How much does a 2012 Volkswagen GTI recall repair cost?
  • A 2012 Volkswagen GTI recall repair is free at an authorized dealer when the vehicle has an open manufacturer recall.
  • Volkswagen’s specified remedies for these recalls are performed at no charge to the owner.
Can an independent shop fix a 2012 Volkswagen GTI recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy for a 2012 Volkswagen GTI recall at no charge.
  • An independent shop may provide other repairs, but the official recall remedy should be completed through an authorized Volkswagen dealer.
Does an open recall affect the trade-in value of the 2012 Volkswagen GTI?
  • Buyers and dealers check recall status, so completing an open recall can help provide clearer information when you value your trade-in.
  • Resolve the recall through an authorized dealer and keep the service documentation with your vehicle records.

Recall Service & Dealership Highlights